Lingo My Pace
Flexy Program
Service Description
Master your chosen language at your own pace: - Personalized course especially for your needs - Fun and experienced teacher of your choice - One-to-one lessons, just you and the teacher - You choose the days and time - 1.5-hour online lessons - 1/2 days a week - Active practice at weekends (optional at no extra charge) - 6/12 hours per month This course is designed for those seeking time autonomy and complete flexibility. Learn your chosen language in your own time, at your own rhythm and at your own pace. Comes with a 100% personalized teaching plan that is adapted to your needs and objectives. Enjoy the power of learning a language at a pace that suits you and transform into the new you at the click of a button. This is the only language course you'll ever need. Become a better version of yourself and start your language journey with Lingo My Pace today. Have total flexibility for just US$102 per month. NB: All our courses are interchangeable depending on your needs. Case Example 1: You urgently need to prepare for a work opportunity, so you sign up for our intensive Lingo Master course, receiving daily classes Mon-Fri. After your event has passed (and successfully so!), you no longer need to have daily lessons, so you downgrade to a different package that offers fewer weekly sessions to keep up with your language progress. Case Example 2: You start with Lingo My Pace, receiving once-a-week classes and later find out that you have an upcoming event, for which you need more advanced language skills. You upgrade to another package that offers more weekly sessions (or more monthly hours that you delegate as needed) and then either stay with the quicker-paced course or return to Lingo My Pace once the event has passed.
Cancellation Policy
SUMMARY OF LANGUAGE SERVICE AGREEMENT This contract defines the terms for language lessons between the Student and LingoGrow Academy. The service is one-on-one, online, during the agreed period. STUDENT RESPONSIBILITIES AND CANCELLATIONS Students may cancel up to 1 class per month (Lingo My Pace) or 2 classes per month (Lingo My Pace Express) with at least 3 hours' notice (or by 6:00pm the day before for morning classes). Properly canceled lessons can be rescheduled within the same month, the next, or up to one month after the contract ends. Unnotified or late cancellations result in the class being marked as completed, without the right to reschedule. Only the number of classes originally scheduled per month can be made up. Rescheduled classes cannot be rescheduled again, even with notice. If the student arrives more than 15 minutes late without notice, the class will be marked as completed. To pause the course (due to trips, illness, etc.), 15 days’ advance notice is required. If not, a 50% monthly fee applies as a penalty. If no cancellation notice is given at the end of the contract, the agreement will be automatically extended by 30 days. Holidays (except Christmas and New Year) are part of the regular schedule and must be rescheduled with the teacher if chosen to be skipped. TEACHER RESPONSIBILITIES Teachers must give at least 3 hours’ notice to cancel or reschedule. They may only do this up to twice per month. Teachers must begin and end lessons on time, maintain quality, and teach in a clean, organized environment. If a student cancels the contract but returns within 2 months, missed and already paid classes will be made up. After 2 months, this right is lost. SCHOOL RESPONSIBILITIES In case of teacher absence (vacation, illness, etc.), the school must provide a substitute to avoid academic or financial delays. The school provides native or experienced teachers, personalized support through a personal advisor, and allows program changes with 1-month prior notice based on the course cycle.